Effective Date: NOVEMBER 2024
At Heritage India Restaurant, we value your privacy and are committed to protecting your personal information in compliance with Canadian privacy laws, including the
Personal Information Protection and Electronic Documents Act (PIPEDA) and the Ontario Consumer Protection Act (CPA).
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, restaurant, or services.
By using our services, you agree to the terms of this Privacy Policy.
We collect information in the following ways:
a. Information You Provide:
When you interact with us (e.g., make a reservation, place an order, or contact us), we may collect:
Your name
Email address
Phone number
Payment information
Special preferences (e.g., dietary restrictions, if provided voluntarily)
b. Information Collected Automatically:
When you visit our website, we may automatically collect information such as:
Your IP address
Browser type and version
Device information
Cookies and similar tracking technologies to enhance your browsing experience
c. Information from Third Parties:
If you book through third-party platforms (e.g., TOAST, DoorDash), we may receive personal information shared by those platforms to process your request.
We use your personal information for the following purposes:
To process reservations, orders, and payments
To send reservation confirmations, order updates, or service-related communications
To improve our website, services, and customer experience
For marketing purposes, with your explicit consent (e.g., sending promotional emails)
To comply with legal obligations or respond to lawful requests
We will not sell or rent your personal data to third parties.
We use cookies to enhance your experience, analyze website traffic, and personalize content.
You can manage your cookie preferences through your browser settings.
4. Sharing Your Information
We may share your personal information with:
a. Service Providers:
We work with trusted third-party service providers for payment processing, hosting, or marketing services.
These providers are contractually obligated to use your information solely for the services we request and in compliance with this Privacy Policy.
b. Legal Compliance:
We may disclose your information if required by law, court order, or to protect our legal rights.
c. Third-Party Platforms:
If you interact with reservation or delivery platforms, your data may also be subject to their respective privacy policies.
As a Canadian resident, you have the right to:
Access & Portability: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request that we delete your personal data, subject to legal requirements.
Withdraw Consent: Opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
To exercise these rights, contact us at: EMAIL: [email protected]
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is entirely secure.
While we strive to protect your data, we cannot guarantee absolute security.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
Our services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children without parental consent.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of these external websites.
We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements.
Changes will be posted on this page with an updated "Effective Date."
If you have any questions, concerns, or complaints about our Privacy Policy or the handling of your personal information, please contact us:
485 Main St N, Brampton, ON L6X 1N8
Phone: (905) 874-1117
Copyright ©2025 Heritage India Restaurant All Rights Reserved.